(image: DameWare)Įnhanced IT Help Desk Ticketing Software Features New Capabilities for Delivering Live Technical Support for Remote End-Users, Asset Reporting and Documentation, Helping IT Pros Meet Rising Business Expectations and Bolstering Them With Critical IT Performance and Trend DataĪUSTIN, TX, Dec. Real user, and synthetic monitoring of web applications from outside the firewall.SolarWinds introduced new integration between SolarWinds Web Help Desk and DameWare Remote Support, empowering IT Pros to provide fast and direct IT incident support and reduce overall end-user performance disruption wherever end-users are working. Real-time live tailing, searching, and troubleshooting for cloud applications and environments. Monitoring and visualization of machine data from applications and infrastructure inside the firewall, extending the SolarWinds® Orion® platform.

Infrastructure and application performance monitoring for commercial off-the-shelf and SaaS applications built on the SolarWinds® Orion® platform.įast and powerful hosted aggregation, analytics and visualization of terabytes of machine data across hybrid applications, cloud applications, and infrastructure.

SaaS-based infrastructure and application performance monitoring, tracing, and custom metrics for hybrid and cloud-custom applications.

Deliver unified and comprehensive visibility for cloud-native, custom web applications to help ensure optimal service levels and user satisfaction with key business services

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